Shipping Policy

At BellaChu, we understand the excitement of receiving your new glasses case promptly and in perfect condition. Our Shipping Policy is designed to provide you with all the information you need regarding the shipping process. Please read the following details carefully to ensure a smooth and satisfying shopping experience.

1. Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
  • Customized or personalized orders may require additional processing time.

2. Shipping Methods:

  • We offer standard and expedited shipping options to cater to your specific needs.
  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on your location and the selected shipping method.
  • Orders above a certain value may qualify for free standard shipping (subject to promotion and availability).

4. International Shipping:

  • We proudly offer international shipping to various destinations.
  • International shipping costs and delivery times vary depending on the destination and shipping method chosen.

5. Tracking Information:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your order in real-time using the provided tracking number.

6. Customs and Import Duties:

  • For international orders, customers are responsible for any customs and import duties that may apply. BellaChu is not responsible for any delays or additional charges incurred during customs processing.

7. Delivery Issues:

  • If you encounter any issues with the delivery of your order, please contact our customer support team at info@shopbellachu.com. We will work diligently to resolve the issue and ensure your satisfaction.

8. Holiday Shipping:

  • During peak seasons and holidays, there may be slight delays in processing and delivery times. We appreciate your understanding and patience during these busy periods.

9. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. BellaChu is not responsible for orders shipped to incorrect addresses provided by the customer.

By placing an order with BellaChu, you agree to the terms and conditions outlined in this Shipping Policy. If you have any further questions or concerns, feel free to reach out to our customer support team at info@shopbellachu.com.

Thank you for choosing BellaChu for your sunglasses case needs!